Our 24×7 order taking service will increase your total sales because of Advanced Answering Service’s around-the-clock availability. Many businesses sell their products through a website but their order takers are only available during the work week (during limited hours, like 8 a.m.-5 p.m. eastern time). Studies have shown that 7 out of 10 callers hang up on voicemail, so this is an opportunity for you boost sales tremendously by using a high quality telephone answering service. Arbor Networks, a Boston company that analyzes Internet use, says that Web traffic in the United States begins at 6 a.m. and takes off at 7 a.m. Akamai, another Internet company, puts the first peak of the day at 6 a.m. Many studies show that traffic remains strong through midnight.
Boost Sales 20%-30% with Our Live Order Taking Service
While your order taking approach may be reaching 70%-80% of buyers, you could boost sales 20%-30% by using Advanced Answering Service’s order taking service during the hours your office is closed. When you need a small business answering service, or you have a large business with high volume needs, we can accommodate your needs. Weekends, after-work hours during the week, and holidays are the times when our order processing specialists can service the most affluent and prolific buyers, those that are too busy during the work week. Plus, if your ads run during off-hours, you need order processing available during those hours when buyers are “hot”.
Live Order Taking Services Tailored to Your Needs
Whether you need one person taking orders or twenty people taking orders, Advanced Answering Service can design a plan with our order taking service specialists that will help boost your sales. Advanced Answering Service can build flexibility into your plan with more people on specific hours and days, and we can adjust the plan based upon actual results. In addition, if you want our order taking specialists to up-sell or cross-sell other products, we can use your script to achieve that. Our live order taking specialists are trained to follow your order processing instructions precisely.
Order Taking Follow-Up Your Way
Our order processing specialists can provide you follow-up on your orders by email, fax, phone call, pager, or text messaging.