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Our telephone answering services can help you build your business and your revenues by increasing the satisfaction of your existing and prospective customers and by helping sell more of your products and services.

What’s Included:

24/7 Service

24-hour Live Operators, 365 days a year.

Custom Greeting

We answer with your business name and a custom greeting.

Message Taking and Storage

We take your messages and organize them nicely for delivery to you on a daily basis.

Call Screening and Call Forwarding/Patching

Based upon your specifications, we screen your calls and handle them as you instruct us, including Patching you into a call and Forwarding Calls to appropriate people.

Daily Message Dispatch via Fax or Email

Your messages can be sent to you daily in a Morning Batch Report.

Immediate Message Dispatch

We send messages instantly, based upon your preferences including SMS/Text, Fax, and Email

Answering Service Add-ons:

Appointment Setting

We answer your calls and set appointments for you.

One-Ring Answer

We can answer your calls on the first ring.

Order Processing/Order Taking Service/Sales

We can take orders, process credit cards, even up-sell, and cross-sell.

Referral Service

You advertise and we take your incoming calls and refer the business as you have indicated in advance, such as to sales people in different regions.

Cost Saving Options

Custom Off-Peak Pricing

Live telephone answering during off-peak business hours only.

Auto Attendant Package

Calls are answered by an Auto Attendant, an automated voice that offers the caller an optional Live Operator who can handle call forward/patching or message taking when appropriate. You can retrieve all voicemail messages as you would with a standard voicemail system 24 hours/day.