Advanced Answering is a professional phone answering service. We capture every call so you never miss a business opportunity.

Our experienced, U.S.-based virtual receptionists provide live 24/7 call answering services tailored to your business needs.

Every Industry, Every Call, Expertly Handled

Whether you're a physician needing HIPAA-compliant call handling, an attorney requiring detailed client intake, or a contractor managing emergency service calls, our team delivers industry-specific expertise. We support businesses across all sectors—from healthcare and legal to retail, home services, property management, and beyond. Whether you’re looking for a live answering service for small businesses or large enterprises, we can serve your needs. For over two decades, we've provided tailored phone answering solutions that help organizations of all sizes deliver exceptional customer service around the clock.

How Our Answering Service Works

Getting started with our professional answering service is simple. Our seamless process ensures your callers receive exceptional service from day one.

Setup

We customize call scripts and protocols based on your business needs.

Call Handling

Your calls are answered by professional virtual receptionists who represent your business.

Message Delivery

Important information is captured and delivered instantly via your preferred method.

Reporting

Daily email delivery of account activity, including detailed call logs and message summaries.

What Our Answering Service Offers

Our virtual receptionists seamlessly become an extension of your team, handling each call with the knowledge and professionalism your clients expect.

  • Our professional operators answer every call with your custom greeting, ensuring your business maintains a professional presence around the clock. We provide reliable call handling 365 days a year with U.S.-based virtual receptionists trained to represent your business professionally.

  • Never miss important calls or emergency situations when your business is closed. Our after hours support ensures urgent calls receive immediate attention with professional escalation protocols designed for your business needs.

  • Our virtual receptionists function as a seamless extension of your team, handling call screening, routing, and customer service inquiries with professional expertise. Get dedicated reception support without the overhead of additional staff.

  • We capture detailed, accurate messages with complete caller information and deliver them instantly through your preferred method. Our message handling includes urgent protocols to ensure time-sensitive communications reach you immediately.

  • Streamline your booking process with real-time appointment scheduling that integrates with your existing systems. We handle booking, rescheduling, and confirmation calls to reduce no-shows and maximize efficiency.

  • Serve a broader customer base with professional call handling in both English and Spanish. Our bilingual virtual receptionists maintain the same high level of professionalism across all languages.

Our Personalized Monthly Plan Options

Looking for an affordable answering service that ensures quality service? We’ll help you choose the right answering service plan for your business. Our transparent pricing ensures you only pay for what you need, with seamless scaling as your business grows.

Holiday coverage and extended data storage may incur additional fees, to be discussed and agreed upon during contracting.

Low Volume Plan

$65/month

Plus $1.75 per minute

100 Minute Plan

$170/month

Includes 100 minutes per month + $1.80 each additional minute

200 Minute Plan

$320/month

Includes 200 minutes per month + $1.80 each additional minute

Our Most Popular Plan

500 Minute Plan

$825/month

Includes 500 minutes per month + $1.70 each additional minute

1,000 Minute Plan

$1,550/month

Includes 1,000 minutes per month + $1.60 each additional minute

About Advanced Answering

Founded in 2005, Advanced Answering Service is a family-owned answering service headquartered in Sarasota, Florida. For over two decades, we've provided businesses nationwide with professional virtual receptionist services through our team of experienced operators strategically located across the United States. Our commitment to quality, personalized service, and attention to detail has established us as a trusted partner for businesses seeking professional call handling that represents their business with excellence and delivers exceptional customer experiences 24/7.

The owners of Advanced Answering, a smiling man and woman posing outdoors in front of a blurred natural background. The man, Bill, is wearing a white collared shirt with an embroidered logo, and the woman, Lisa, is wearing a coral-colored top.
Sarasota, Florida skyline with high-rise buildings, palm trees, a waterway, and a bridge under a partly cloudy sky.

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