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LIVE PHONE ANSWERING SERVICE FOR YOUR MEDICAL BUSINESS
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We are a family-owned business with more than 22 years of experience providing live 24×7 answering services, specialized to medical businesses across the United States.
Our commitment is to provide our customers with a level of service so high that they would recommend us to anyone they know who needs a medical answering service.
We know that we are an extension of your medical practice when we are answering your phone calls in your company name, so we take the extra care to treat your customers as our own. We provide a variety of services tailored to the medical industry and can customize an answering service plan to meet the specific needs of your medical practice. Call today to learn more about our live answering services.
Why Choose Us?
Advanced Answering is a family-owned business headquartered in Sarasota, FL with call center locations around the United States.We have been in business for over 22 years.
If you run a business, you can benefit from tenured call center support. We know that your clients are your most important asset.
Try our no-risk free trial offer of our services. You can have your phones answered by our polite, professional operators within 24 hours of signing up.
Our Live Answering
Experienced, Caring Live Operators
24×7 / 365
Order Taking Services
Instant Message Delivery
Customized Call Handling
Our tenured team of operators leverages the best technology to ensure that we always answer your calls in your company name, in the exact same professional manner that your team members would. Our team can take messages, capture new patient leads, handle FAQs, filter calls, forward messages, handle emergency dispatch, set appointments, and much more.
Having a live person from our team to capture leads for your medical practice and handle existing patient inquiries when your team members aren’t available to answer your calls will greatly improve the ROI of your marketing dollars spent, improve client retention, and thus your overall medical practice revenue.
Whether you are looking for an answering service during normal business hours, or after hours, we are here for you to help maximize your ROI, capture new clients, and project the best and most professional image for your medical business.
Increase Your Revenues With Our Live Answering Services
The goodwill a live answering service creates can significantly increase your ability to land new patients, as well as retain existing patients. While you work with other clients or take a vacation or a much needed rest, Advanced Answering Service manages your phone calls with professionalism, warmth, and care.
- $1.25 each minute
- 100 minutes per month – $1.20 for each additional minute over 100
- 400 minutes per month – $1.10 for each additional minute over 400
- 750 minutes per month – $1.05 for each additional minute over 750
- 200 minutes per month – $1.15 for each additional minute over 200
24-hour Live Operators, 365 days a year.
We answer with your business name and a custom greeting.
Message Taking and Storage
We take your messages and organize them nicely for delivery to you on a daily basis.
Call Screening and Call Forwarding/Patching
Based upon your specifications, we screen your calls and handle them as you instruct us, including Patching you into a call and Forwarding Calls to appropriate people.
Daily Message Dispatch via Fax or Email
Your messages can be sent to you daily in a Morning Batch Report.
Immediate Message Dispatch
We send messages instantly, based upon your preferences including SMS/Text, Fax, and Email
Answering Service Add-ons:
We answer your calls and set appointments for you.
We can answer your calls on the first ring.
Order Processing/Order Taking Service/Sales
We can take orders, process credit cards, even up-sell, and cross-sell.
You advertise and we take your incoming calls and refer the business as you have indicated in advance, such as to sales people in different regions.
Cost Saving Options
Custom Off-Peak Pricing
Live telephone answering during off-peak business hours only.
Auto Attendant Package
Calls are answered by an Auto Attendant, an automated voice that offers the caller an optional Live Operator who can handle call forward/patching or message taking when appropriate. You can retrieve all voicemail messages as you would with a standard voicemail system 24 hours/day.
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