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We are a family-owned business with more than 20 years of experience providing specialized answering services to businesses in the Greater Dallas-Fort Worth area.

Our commitment is to provide our customers with a level of service so high that they would recommend us to all their family and closest friends who have a business and need an answering service.

We provide specialized answering services to many different industries including medical, dental, property management, lawyers, locksmiths, home health aids, HVAC, plumbing, electricians, contractors, funeral homes, and much more.

Why Choose Us?

Advanced Answering is a family-owned business headquartered in Sarasota, FL with call center locations around the United States.We have been in business for over 22 years.

Trusted Business

If you run a business, you can benefit from tenured call center support. We know that your clients are your most important asset.

Free Trial

Try our no-risk free trial offer of our services. You can have your phones answered by our polite, professional operators within 24 hours of signing up.

Our Live Answering
Service Benefits

Experienced, Caring Live Operators

24×7 / 365

Appointment Setting

Emergency Dispatch

Order Taking Services

Appointment Reminders

Instant Message Delivery

Customized Call Handling

Our tenured team of operators leverages the best technology to ensure that we always answer the calls in the exact same professional manner that your team members would. Our team can take messages, capture leads, handle FAQs, set appointments, and more.

Having a live person from our team to capture leads for your law firm when your team members aren’t available to answer your calls will greatly improve the ROI of your marketing dollars spent, and thus your overall firm revenue.

Whether you are looking for an answering service during normal business hours, or after hours, we are here for you to help maximize your ROI, capture new clients, and project the best and most professional image for your business.

Increase Your Revenues With Our Live Answering Services

The goodwill a live answering service creates can double or triple your revenues. You may require a specific customized live phone answering service such as a physician answering service, an order taking service, an appointment scheduling service. Advanced Answering Service is here to provide that for you. While you work with other clients or take a vacation or a much needed rest, Advanced Answering Service manages your phone calls with professionalism, warmth, and care.


What’s Included:

24/7 Service

24-hour Live Operators, 365 days a year.

Custom Greeting

We answer with your business name and a custom greeting.

Message Taking and Storage

We take your messages and organize them nicely for delivery to you on a daily basis.

Call Screening and Call Forwarding/Patching

Based upon your specifications, we screen your calls and handle them as you instruct us, including Patching you into a call and Forwarding Calls to appropriate people.

Daily Message Dispatch via Fax or Email

Your messages can be sent to you daily in a Morning Batch Report.

Immediate Message Dispatch

We send messages instantly, based upon your preferences including SMS/Text, Fax, and Email

Answering Service Add-ons:

Appointment Setting

We answer your calls and set appointments for you.

One-Ring Answer

We can answer your calls on the first ring.

Order Processing/Order Taking Service/Sales

We can take orders, process credit cards, even up-sell, and cross-sell.

Referral Service

You advertise and we take your incoming calls and refer the business as you have indicated in advance, such as to sales people in different regions.

Cost Saving Options

Custom Off-Peak Pricing

Live telephone answering during off-peak business hours only.

Auto Attendant Package

Calls are answered by an Auto Attendant, an automated voice that offers the caller an optional Live Operator who can handle call forward/patching or message taking when appropriate. You can retrieve all voicemail messages as you would with a standard voicemail system 24 hours/day.

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