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OUR PROFESSIONAL ANSWERING SERVICE TEAM WILL HELP YOU CAPTURE NEW CLIENTS FOR YOUR LAW FIRM
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LAWYER ANSWERING SERVICE
At Advanced Answering Service we have a team of specialized answering service professionals who understand the legal industry, so we can tailor our 24×7 live answering services to your law firm’s needs.
When your customers and prospective customers call your phone number, they will feel as if they are interacting with a caring member of your staff because our team of answering service operators care about your business. We know that we are an extension of your law firm when our team is answering your phones. Let us capture new leads for your practice. Our answering service team members are well versed in providing services specific to the legal industry. Whether your law practice has 1 attorney or a very large team, we can craft an answering service plan to meet your specific needs.
Why Choose Us?
Advanced Answering is a family-owned business headquartered in Sarasota, FL with call center locations around the United States.We have been in business for over 22 years.
If you run a business, you can benefit from tenured call center support. We know that your clients are your most important asset.
Try our no-risk free trial offer of our services. You can have your phones answered by our polite, professional operators within 24 hours of signing up.
OUR LIVE ANSWERING SERVICE BENEFITS
Experienced, Caring Live Operators
24×7 / 365
Order Taking Services
Instant Message Delivery
Customized Call Handling
Our tenured team of operators leverages the best technology to ensure that we always answer the calls in the exact same professional manner that your team members would. Our team can take messages, capture leads, handle FAQs, set appointments, and more.
Having a live person from our team to capture leads for your law firm when your team members aren’t available to answer your calls will greatly improve the ROI of your marketing dollars spent, and thus your overall firm revenue.
Whether you are looking for an answering service during normal business hours, or after hours, we are here for you to help maximize your ROI, capture new clients, and project the best and most professional image for your business.
You will have a relationship manager for the life of your partnership with us. Your relationship manager will know the details of your accounts and be your consistent advocate to help ensure that you are always getting the highest level of service for your business and that your unique answering service needs as a law firm are being met. Our customer retention rate is the highest in the industry because of a personalized high-touch service dedicated to our customers’ specific needs.
- $1.25 each minute
- 100 minutes per month – $1.20 for each additional minute over 100
- 400 minutes per month – $1.10 for each additional minute over 400
- 750 minutes per month – $1.05 for each additional minute over 750
- 200 minutes per month – $1.15 for each additional minute over 200
24-hour Live Operators, 365 days a year.
We answer with your business name and a custom greeting.
Message Taking and Storage
We take your messages and organize them nicely for delivery to you on a daily basis.
Call Screening and Call Forwarding/Patching
Based upon your specifications, we screen your calls and handle them as you instruct us, including Patching you into a call and Forwarding Calls to appropriate people.
Daily Message Dispatch via Fax or Email
Your messages can be sent to you daily in a Morning Batch Report.
Immediate Message Dispatch
We send messages instantly, based upon your preferences including SMS/Text, Fax, and Email
Answering Service Add-ons:
We answer your calls and set appointments for you.
We can answer your calls on the first ring.
Order Processing/Order Taking Service/Sales
We can take orders, process credit cards, even up-sell, and cross-sell.
You advertise and we take your incoming calls and refer the business as you have indicated in advance, such as to sales people in different regions.
Cost Saving Options
Custom Off-Peak Pricing
Live telephone answering during off-peak business hours only.
Auto Attendant Package
Calls are answered by an Auto Attendant, an automated voice that offers the caller an optional Live Operator who can handle call forward/patching or message taking when appropriate. You can retrieve all voicemail messages as you would with a standard voicemail system 24 hours/day.
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