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At Advanced Answering Service we have a team of specialized answering service professionals who understand the legal industry, so we can tailor our 24×7 live answering services to your law firm’s needs.

When your customers and prospective customers call your phone number, they will feel as if they are interacting with a caring member of your staff because our team of answering service operators care about your business. We know that we are an extension of your law firm when our team is answering your phones. Let us capture new leads for your practice. Our answering service team members are well versed in providing services specific to the legal industry. Whether your law practice has 1 attorney or a very large team, we can craft an answering service plan to meet your specific needs.

Why Choose Us?

Advanced Answering is a family-owned business headquartered in Sarasota, FL with call center locations around the United States.We have been in business for over 22 years.

Trusted Business

If you run a business, you can benefit from tenured call center support. We know that your clients are your most important asset.

Free Trial

Try our no-risk free trial offer of our services. You can have your phones answered by our polite, professional operators within 24 hours of signing up.


Experienced, Caring Live Operators

24×7 / 365

Appointment Setting

Emergency Dispatch

Order Taking Services

Appointment Reminders

Instant Message Delivery

Customized Call Handling

Our tenured team of operators leverages the best technology to ensure that we always answer the calls in the exact same professional manner that your team members would. Our team can take messages, capture leads, handle FAQs, set appointments, and more.

Having a live person from our team to capture leads for your law firm when your team members aren’t available to answer your calls will greatly improve the ROI of your marketing dollars spent, and thus your overall firm revenue.

Whether you are looking for an answering service during normal business hours, or after hours, we are here for you to help maximize your ROI, capture new clients, and project the best and most professional image for your business.

You will have a relationship manager for the life of your partnership with us. Your relationship manager will know the details of your accounts and be your consistent advocate to help ensure that you are always getting the highest level of service for your business and that your unique answering service needs as a law firm are being met. Our customer retention rate is the highest in the industry because of a personalized high-touch service dedicated to our customers’ specific needs.


What’s Included:

24/7 Service

24-hour Live Operators, 365 days a year.

Custom Greeting

We answer with your business name and a custom greeting.

Message Taking and Storage

We take your messages and organize them nicely for delivery to you on a daily basis.

Call Screening and Call Forwarding/Patching

Based upon your specifications, we screen your calls and handle them as you instruct us, including Patching you into a call and Forwarding Calls to appropriate people.

Daily Message Dispatch via Fax or Email

Your messages can be sent to you daily in a Morning Batch Report.

Immediate Message Dispatch

We send messages instantly, based upon your preferences including SMS/Text, Fax, and Email

Answering Service Add-ons:

Appointment Setting

We answer your calls and set appointments for you.

One-Ring Answer

We can answer your calls on the first ring.

Order Processing/Order Taking Service/Sales

We can take orders, process credit cards, even up-sell, and cross-sell.

Referral Service

You advertise and we take your incoming calls and refer the business as you have indicated in advance, such as to sales people in different regions.

Cost Saving Options

Custom Off-Peak Pricing

Live telephone answering during off-peak business hours only.

Auto Attendant Package

Calls are answered by an Auto Attendant, an automated voice that offers the caller an optional Live Operator who can handle call forward/patching or message taking when appropriate. You can retrieve all voicemail messages as you would with a standard voicemail system 24 hours/day.

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